imagePRESS V800 alignment is off

[carolineAMP]

Image press V800 when I print our labels the margins are off and now won't print on the edge of an 8.5x11 sized labels.  When we first got the printer we were fine. Is there external software we need to realign our printer?

[Tiffany]

Welcome to the forum!

While our forum community members are welcome to chime in, Canon does not provide direct support for imagePRESS series products. Instead, your dealer will be able to help you. If you don't have a dealer and you're in the United States, please call us at 1-800-652-2666 and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.