12-12-2023 12:57 PM - last edited on 12-12-2023 01:00 PM by Danny
Hello All,
Would anyone know how to configure scan to email? I enabled SMTP, input the username and password, port number 587, and checked SMTP connection. The results were fine and it said it connected. When the end user attempted to scan to email, it failed with an error code 801. What am I missing?
12-12-2023 01:01 PM
Thanks for joining the conversation, oj54!
While our forum community members are welcome to chime in, Canon does not provide direct support for imagePRESS series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.
We hope this helps!
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.