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Problem with scanning to email &Remote UI configuration - MF644cdw

kimitchell8
Apprentice

I have a Canon imageclass MF644cdw printer. When I attempt to scan to email, I'm prompted to enter the printer's IP address in my browser to setup scanning to email in remote UI. However, I receive this error:

Screenshot 2024-02-04 at 10.10.10 AM.png

When I follow instructions to set Remote UI Access on printer, it is already set to on and there is no option to create a ping, even when I click Apply. Would love some assistance here. Thanks in advance!

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