Used Printer - Canon IPF8400s - light black lines

[Krisd]

Hello,

we just received a canon IPF 8400s large format printer.  We are experiencing light black lines in our photos, any recommendations on how to correct this issue?

 

[Patrick]

Hi Krisd,

Because this issue is hardware related, it is recommended that you contact technical support via phone for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.