Slow to no response from Canon IR 3725i Printer

[bryanaduama]

After a recent power surge, my Canon IR 3725i Printer has become extremely slow and refuses to respond after a couple of prints. I am usually stuck with the "receiving" notification and then nothing is functional on my printer again. Cannot print, scan or make photocopies.

I am also unable to access "Settings/Registration" as admin.

Please help me out with this issue...

[Danny]

Thanks for joining the conversation, bryanaduama!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!