Error EC11 2F2A / Canon PRO4000

[EduardoAlemao]

What about that ? Any thoughts??

Can not use the machine....

[rs-eos]

If you've already tried turning it off and back on, and it continues to display this error code, unfortunately you'll need to see about having it serviced (Canon customer service center).  Refer to page 794 in the User Manual for details.

[EduardoAlemao]

Turning it off and back on doesn't solve the issue.... 

[EduardoAlemao · Accepted solution]

After all this was my fault.... I overused some WD40 inside the machine. There is a disk in the feed mechanism, and it got sticky after some weeks. All working now!

[AP141183]

Hello Eduardo

The same error code is coming up on my printer. Where can I locate this disk in the feed mechanism? I would be very grateful if you could tell me, I'm really stuck.

Thanks

[EduardoAlemao]

On the left side oh the machine. Remove the cover and you should see the disk. Good luck!

[AP141183]

Hello Eduardo

Thanks for getting back to me, I will try this, hopefully it works. Thanks

[AP141183]

Hello Eduardo

I tried doing this, the disc does not look sticky or dirty. What else could be the problem?

Thanks

[EduardoAlemao]

Don't know....