Canon ir3300 "jamming issue"

[Jdeaton01]

I am having an issue with my canon ir3300.. When I try to make copies it will run one copy fine then the next copy I get a jam alarm but the paper is not jammed. I will attach photos of where the paper is when the machine stops. 

If the paper is ran lengthwise instead of horizontal it seems to function better but this still happens and says jammed in the same area. Thanks for any interest in my issue.

 

 

[Danny]

Hi, Jdeaton01!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!