12-27-2022 03:36 PM
Hi all,
I am trying to repair an IR 1643IF printer with an E603 error. I have replaced the hard drive, however I will need to update the firmware on the hard drive. I tried to contact a local authorized distributor, to acquire the firmware for the printer. but currently unable to.
Any help would be appericate.
thank you
Warren
12-28-2022 08:51 AM
Hi, Warren!
Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.
We hope this helps!
04/16/2024: New firmware updates are available.
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