I'm struggling to get our imageRUNNER iR-ADV C5560 to use LDAPS.
We have static IP and DNS configured as per image below:
Both printer and LDAP server are in the same VLAN and have no restrictions to connect to either port 389 or 636 (LDAPS).
For the LDAP server settings we are using the server FQDN for server address instead of IP and for authentication we are using: Use (Security Authentication).
This works fine if we don't use TLS. But if we enable TLS and port 636 we get the following error:
"Could not find the LDAP server. Check the server address settings and the DNS settings."
I've tried to import our internal root CA that issues the certificate for servers (which is what we need to do for most other systems so they know which CA to trust when establishing the TLS connection).
I also tried to enable and disable the "TLS Certificate Confirmation Settings for LDAP Server Access" but still no luck.
Has anyone managed to enable TLS for LDAP Server connection? Any ideas what could be the issue here?
Solved! Go to Solution.
Thanks for posting!
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