06-20-2024 03:54 PM
Canon Image Runner 2020i. When document is sent to printer a message comes on the screen to turn the power button off and then on again. Even after doing that the screen shows E000007 error message. I am not sure what that is.
06-20-2024 04:01 PM
Welcome to the forum!
While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, however, your Canon authorized dealer will be able to help you.
If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.