CANNON iR2520 UFRII LT WAITING BUT WONT PRINT

[smithleslie]

I RECENTLY ADDED MY PRINTER CANNON iR2520 TO SOME NEW LAPTOPS. I SUCCESSFULLY ADDED THE PRINTER ON THE LAPTOPS VIA TCP/IP AND INSTALLED THE CORRECT DRIVERS.  WHEN I PING THE PRINTER'S IP I GET A REPLY BUT WHEN I ISSUE A PRINTER ORDER IT GETS TO THE PRINTER BUT KEEPS WAITING AND NOTHING IS PRINTED. I REALLY NEED HELP TO BE ABLE TO PRINT ON THESE LAPTOPS RUNNING WINDOWS 10. PLEASE I NEED HELP

[James_C]

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!