07-23-2022 11:35 PM - last edited on 07-26-2022 08:58 AM by Danny
I put one label paper sheet (Avery) in tray 1 on top of regular letter paper that was there not knowing that label paper should go in the multipurpose tray and printed my labels. However, it took the label paper sheet in but it actually spitted out my label text on the regular letter paper that was underneath it. My question is, where did that label sheet go? We've printed a lot of stuff since then and the printer is fine. So it didn't jam it. Help me solve this mystery, please.
07-26-2022 08:58 AM
Hi, vladagadion!
Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.
We hope this helps!
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.