wireless button is stuck

[caryn1047]

I have a new router and need to reset my IP8720 so it can communicate with the new router. Tried once and it didn't work. Went to try again and find that the wireless button is now stuck...I must have pressed too hard when I tried to enter the set up mode the first time. Any suggestions on how to "unstick" the wireless button? It is lit. It just won't pop back out.  

Any other way to set the new router if this darn button doesn't work?

Thanks for any ideas or assistance you may be able to give me.

Caryn

[caryn1047]

Ok. I manage to pop out button, by now set up is not finding the printer.

[shadowsports]

Greetings,

We are not there to see the issue or determine if the printers controls are damaged.  If the wireless button is broken or damages, you may never be able to get it connected.  

See re-establishing a printer connection after a network change.

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-single-function/ip...

[caryn1047 · Accepted solution]

Thanks for responding. 

I did manage to pop out the wireless button and was then able to reconnect it. I have happily been using the printer since yesterday.

All is well that ends well. 

Thanks for taking the time to respond to my dilemma. 

[bandlapparel]

Can you tell me how you got it unstuck? Mine is stuck as well, but still lit. Did you just try and move it around until it popped back out?

[caryn1047]

I'm terribly sorry, but this was like 2 years ago and I really don't remember how I got the button to finally "unstick". I now have a new printer and ended up discarding the canon because of other unfixable issues.