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pixma pro 100 wifi setup - printer not detected through USB

naga2054
Apprentice

 

I am a first time user of pixma pro 100 ( yes!, setting it up after 3 yrs it lying in my garage).  

I am facing issues to setup its wifi ( my router doesnt have wps). 

Upon connecting it to USB , the setup software doesnt detect printer. 

THOUGH, the Canon My Printer software detects my printer. was able to adjust printer head with that and print a couple of pages.

 

So the problem is NOT with my USB wire or connection. I beleive its with the Setup software. Given this, how do i setup the wifi for my printer.

 

Advice is greatly appreciated.

1 REPLY 1

Stephen
Moderator
Moderator

Hello!

So that the Community can help you better, we will need to know any error messages you're seeing, and the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x).

Any other details you'd like to give will only help the Community better understand your issue!

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options. 

If you're outside of the USA, please click HERE to find support options in your country.

Thanks and have a great day!

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