08-06-2020 08:34 PM
Followed instructions to the T. Stuck on obtaining a wifi conection. Router is not in the same room as my office. I have the pixma pro 100 in my office. No customer support and the usa. canon is down.
08-10-2020 01:48 PM
Hi mariaophoto1,
It is recommended that you contact one of Canon's Technical Support Representatives via phone. To contact a Technical Support Representative, please dial 1-800-OK-CANON, 8am - 8pm Eastern Standard Time.
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.