08-06-2020 08:34 PM
Followed instructions to the T. Stuck on obtaining a wifi conection. Router is not in the same room as my office. I have the pixma pro 100 in my office. No customer support and the usa. canon is down.
08-10-2020 01:48 PM
Hi mariaophoto1,
It is recommended that you contact one of Canon's Technical Support Representatives via phone. To contact a Technical Support Representative, please dial 1-800-OK-CANON, 8am - 8pm Eastern Standard Time.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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