08-06-2020 08:34 PM
Followed instructions to the T. Stuck on obtaining a wifi conection. Router is not in the same room as my office. I have the pixma pro 100 in my office. No customer support and the usa. canon is down.
08-10-2020 01:48 PM
Hi mariaophoto1,
It is recommended that you contact one of Canon's Technical Support Representatives via phone. To contact a Technical Support Representative, please dial 1-800-OK-CANON, 8am - 8pm Eastern Standard Time.