08-06-2020 08:34 PM
Followed instructions to the T. Stuck on obtaining a wifi conection. Router is not in the same room as my office. I have the pixma pro 100 in my office. No customer support and the usa. canon is down.
08-10-2020 01:48 PM
Hi mariaophoto1,
It is recommended that you contact one of Canon's Technical Support Representatives via phone. To contact a Technical Support Representative, please dial 1-800-OK-CANON, 8am - 8pm Eastern Standard Time.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
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