missing IJ network tool from full installation - PIXMA MG3620

[wfhrph]

I bought a new canon pixma mg3620 as I occasionally need to print things at home as I'm almost never in the office any more.  I downloaded the full drivers and software package three times, reinstalled the printer numerous times, and am still missing the IJ network tool which I need to set up my printer on my wireless network.  Installation has gone smoothly every time, I did not do a custom install, or omit any options during the installation process.  There seems to be no way to download the IJ network tool from canon's website and I can't seem to figure out how to get the network tool installed.  It just seems to be missing from the software and driver package.   Unless I can find a way to get this option installed, I will likely be returning the printer.  Searching the forums and multiple websites has revealed no solution to my issue.  

[wfhrph]

I forgot to mention this is for OS windows 10 x64

[Patrick]

Hi wfhrph,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA MG3620 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative will assist you with connecting your PIXMA MG3620 to your Wi-Fi and then install on your Windows 10 computer.

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