11-19-2022 11:54 PM
Hi there,
My COLOR imageclass MF644CDW randomly stopped printing (I have it set up with WIFI), and I have no idea why. I've tried turning the printer on and off, restarting my computer, updating the firmware on the printer, and updating my computer.
When I look at the driver's on the cannon website, I don't see my computer version listed so I'm not sure which driver to try and install to solve the problem?
I appreciate any help.
Thanks, Ryan
11-20-2022 10:18 AM
Greetings,
In addition to drivers, the computer and printer both need to be on the same network in order to communicate.
Have you looked on your router and confirmed the printer is in fact connected to your wireless network?
Printer driver is here:
https://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDEwMDAxMTM0ODA0&cmp=ABR&lang=EN
Scanner Driver / Utilities here:
https://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDEwMDAxMTM3MjAz&cmp=ABR&lang=EN
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
11-20-2022 10:23 AM
Thanks, Rick. My printer has been connected to my router wirelessly from day one, so I don’t see why that would have changed overnight. I’m not sure how to check on my router to confirm either way, but I will look into it when I get back to my printer!
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