12-07-2024 06:34 PM - last edited on 12-07-2024 07:35 PM by Tiffany
Hello I just bought this printer, I know it works I have a fault Cannot communicate with the scanner. cable disconnected blah, blah blah. This is a windows problem. I reinstalled windows with Ver. 24H2 and setup the printer-scanner and it works however I guess the system is updating its files and it no longer sees the scanner. What is the fix? I haven't even had the printer a week, very frustrating.
12-15-2024 04:51 PM
I have the software that is listed for the MF753Cdw from the Canon website.
12-16-2024 04:03 AM
Is there a place where we could download and install the previous version of the scan utility software, ver. 1.11.0.1?
I have another HP laptop that has the previous version of the scan utility software and that works fine, with all the Windows 11 updates and version 24H2.
12-16-2024 05:39 AM
I’m not sure. I have an MF726Cdw and have the MF Scan 1.21.02 from the Windows 11 driver filtering. I filtered to Win 10 x64 and pulled in the Patch for Network Scan driver too. They still didn’t work until the .NET Preview Windows Update I mentioned earlier, then MF Scan communicated again.
12-23-2024 11:04 AM
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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