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imageCLASS LBP632Cdw won't print via AirPrint

bpeters989
Apprentice

I am unable to get my printer to print anything over airprint. Backstory, I bought this printer for my non-techsavvy parents so they could airprint. This has truly been a nightmare for me and I am at my wits end at this point. I believe I have tried most troubleshooting steps. The printer shows up on both iphone and mac, however when I actually try to print something my devices seemingly disconnect from the printer connection. I have tried updating the firmware, updating IOS, and I have even tried new WiFi. I have tried using the canon app and my device isn't even found by the app. Nothing has worked. My parents do not have a computer, and I'd sooner get a new printer for them than buy a computer for them just to print. Airprint is their only option. Please help me.

1 ACCEPTED SOLUTION

bpeters989
Apprentice

LOL of course after I finally post to the forum I figure it out within minutes. All I had to do was factory reset, or I believe in the settings it was called initialize settings. Horrible solution though, I couldnt find any other way.

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1 REPLY 1

bpeters989
Apprentice

LOL of course after I finally post to the forum I figure it out within minutes. All I had to do was factory reset, or I believe in the settings it was called initialize settings. Horrible solution though, I couldnt find any other way.

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