Cannot scan from computer using PIXMA G7020 - Cannot cummunicate wth scanner

[theeuge]

I am trying to initiate scan from my computer using PIXMA G7020 Wireless All-in-One printer. I am able to print over wireless network. On selecting Document in IJ Scan Utility, I received "Cannot communicate with scanner. Possible reasons: ...". I cannot even initiate scan from printer panel as it says it cannot find computer and there is no USB storage device. How can I connect so that I can scan from computer?

[Danny]

Thanks for joining the conversation, theeuge!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[theeuge]

I am using Windows 10 enterprise (10.0.19045) Build 19045 on my Dell 5530 Latitude laptop. Both are connected to same network using wifi. I am able to print from same setup from my laptop using the same PIXMA G7020 Wireless All-in-One printer.

[theeuge]

Here are screenshots of clicking o Scan in ScanGear.