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imageCLASS D570 stalls or hangs up on Windows 11

demoore007
Apprentice

My D570 worked perfectly on my old computer running Win 10.  I purchased a new computer running Win 11.  I have 2 printers.  The brother printer loaded and worked error free.  I downloaded new drivers from Cannon from their website and it printed a few sheets no errors.  About 3 hours later I tried it again and it failed.  No errors.  It just sit there showing it was offline with 6 print jobs in the Q.  I unplugged it and it printed 1 sheet and stopped again.  

It has to be the Win11 drivers are not right.  Since it worked on Win10.  Any ideas.  I've loaded drivers twice now

2 REPLIES 2

shadowsports
Legend
Legend

Greetings,

How is the device connected, and to what? USB, ethernet, Wi-Fi?

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

USB cable to the CPU.  Just unplugged it from the old unit and plugged it into the new one.  Old one was Win 10.  New one runs Win 11.

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