08-08-2024 09:41 AM - last edited on 08-08-2024 10:16 AM by James_C
My D570 worked perfectly on my old computer running Win 10. I purchased a new computer running Win 11. I have 2 printers. The brother printer loaded and worked error free. I downloaded new drivers from Cannon from their website and it printed a few sheets no errors. About 3 hours later I tried it again and it failed. No errors. It just sit there showing it was offline with 6 print jobs in the Q. I unplugged it and it printed 1 sheet and stopped again.
It has to be the Win11 drivers are not right. Since it worked on Win10. Any ideas. I've loaded drivers twice now
08-08-2024 10:15 AM
Greetings,
How is the device connected, and to what? USB, ethernet, Wi-Fi?
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
08-08-2024 05:07 PM
USB cable to the CPU. Just unplugged it from the old unit and plugged it into the new one. Old one was Win 10. New one runs Win 11.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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