08-08-2024 09:41 AM - last edited on 08-08-2024 10:16 AM by James_C
My D570 worked perfectly on my old computer running Win 10. I purchased a new computer running Win 11. I have 2 printers. The brother printer loaded and worked error free. I downloaded new drivers from Cannon from their website and it printed a few sheets no errors. About 3 hours later I tried it again and it failed. No errors. It just sit there showing it was offline with 6 print jobs in the Q. I unplugged it and it printed 1 sheet and stopped again.
It has to be the Win11 drivers are not right. Since it worked on Win10. Any ideas. I've loaded drivers twice now
08-08-2024 10:15 AM
Greetings,
How is the device connected, and to what? USB, ethernet, Wi-Fi?
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
08-08-2024 05:07 PM
USB cable to the CPU. Just unplugged it from the old unit and plugged it into the new one. Old one was Win 10. New one runs Win 11.
12/18/2024: New firmware updates are available.
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