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Wireless connection from G6020 to iPhone


Hi everyone!  I'm not super tech savvy, so please bare with me.


Purchased a Canon G6020 about 2 weeks ago.  Trying to connect my iPhone 7+ (iOS 15.6.1) wirelessly.  I can detect the network on my iPhone Wifi, but when it tries to connect to the printer, I get a white spinning wheel.  I am following the instruction booklet and online help to no avail.


Also, since the Canon app is not useable on my MackBook Air, how do I connect that to the printer?  I tried using a USB cable and wifi and didn't get anywhere.  The printer appeared in my printer preferences, but unable to print to it.


Any help would be much appreciated!


Product Expert
Product Expert

Hi pc_2022,

Please follow the steps provided in this Knowledgebase article to connect your PIXMA G6020 to your Wi-Fi:





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