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Wireless connection from G6020 to iPhone

pc_2022
Apprentice

Hi everyone!  I'm not super tech savvy, so please bare with me.

 

Purchased a Canon G6020 about 2 weeks ago.  Trying to connect my iPhone 7+ (iOS 15.6.1) wirelessly.  I can detect the network on my iPhone Wifi, but when it tries to connect to the printer, I get a white spinning wheel.  I am following the instruction booklet and online help to no avail.

 

Also, since the Canon app is not useable on my MackBook Air, how do I connect that to the printer?  I tried using a USB cable and wifi and didn't get anywhere.  The printer appeared in my printer preferences, but unable to print to it.

 

Any help would be much appreciated!

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi pc_2022,

Please follow the steps provided in this Knowledgebase article to connect your PIXMA G6020 to your Wi-Fi:

https://support.usa.canon.com/kb/index?page=content&id=ART174794

 

 

 

 

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