This has been going on for a while but I could fix it, for a week or so, by deleting all Canon downloads, downloading again all the software and drivers, re-installing, and then the computer can find the printer and all is well for a while.
The last time I did this, though, this temporary 'fix' didn't work so instead of using the USB connection, I tried using my LAN network. Now, it found the network but I can't input my numeric passcode -- the printer seems like it only wants to pick up the alpha characters. I have tried everything but it won't accept the keypad numbers. I'm sure I'm doing something wrong. But that is sort of a moot point because my computer can STILL not find the printer.
Any suggestions? I have done everything that the Canon installation program has said to do. I can't do a system restore because my restore points only go back one month; this issue started about 5 months ago.
When entering your Wi-Fi password, to switch between upper case letters, lower case letters and numbers, please press the * key.
To view the steps of connecting your PIXMA MX490 to your Wi-Fi network, please use this link:
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.