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Wi-Fi connection issue

fabibutterfly
Apprentice

I recently moved into my college dorm and have been trying to connect my printer to the wifi to print some pages. The printer worked fine before but now won't connect. Sometimes the printer shows up on the setup page but then says that it can't establish a connection to the router. In order to connect any device to the network, you have to sign it in or add it manually with the MAC address. I registered my device in the network but it can't connect to it.

1 REPLY 1

Danny
Moderator
Moderator

Hi, fabibutterfly!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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