06-05-2022 04:05 PM
Following the instructions to update the firmware, when I double click the .exe update file, it tells me it can't run on my computer. USB is connected but the printer boot loops so it won't stay on, so the file won't open. See attached
06-15-2022 03:38 PM
Hi niko87,
Please refer to this Advisory to resolve the issue that you are experiencing:
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.