Universal Print PIN Compatibility

[V1k1]

On Microsoft's Universal print compatible device page, it shows printers that can be directly connected to Azure Universal print. I have noticed that the canon printers are not PIN compatible, meaning that you cannot set up PIN based secure release on azure for them. Despite this I know that Canon has its own secure print settings for printers.

If I set up secure print on a canon printer, connect it to universal print, and access it using universal print will Canon's secure print setting work?

The following is Microsoft's Universal print compatible device page:

• https://learn.microsoft.com/en-us/universal-print/fundamentals/universal-print-printer-list

[Danny]

Thanks for joining the conversation, V1k1!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[V1k1]

This question is for the COLOR IMAGECLASS X LBP1538C model

[teaguepicht]

I also have a Canon imageFORCE C5140 that is not PIN compatible when connected to Microsoft Universal Print.

[david_phoenix]

Hello,
Any update on this?
We have quite a few imageRUNNER DX 47935KG and DX 617. We were able to set them all with Universal Print, however, the PIN does not work.

Thank you

[DerrickL]

Canon Printers and Universal Print PIN Compatibility

Overview of Universal Print Compatibility

Universal Print is a Microsoft service that allows users to print documents via the cloud. Certain Canon printers are compatible with this service, but not all models support the PIN feature required for secure printing.

Canon Printer Models with PIN Compatibility

The following Canon printer models are confirmed to have Universal Print PIN compatibility:

Brand	Printer Model	PIN Compatibility	US Gov Cloud Level
Canon	imageRUNNER ADVANCE DX Series	Yes	GCC
Canon	imageRUNNER ADVANCE III Series	Yes	GCC

Canon Printer Models without PIN Compatibility

Many Canon printers do not support the PIN feature for Universal Print. Here are some examples:

Brand	Printer Model	PIN Compatibility	US Gov Cloud Level
Canon	C1533iF II	No	GCC
Canon	imagePRESS C165	No	GCC
Canon	imageRUNNER 2224	No	GCC
Canon	imageRUNNER ADVANCE 4525	No	GCC

Conclusion

When selecting a Canon printer for Universal Print, ensure to check if the specific model supports PIN functionality, especially if secure printing is a requirement for your organization.

To set up a universal PIN for the Canon imageRUNNER DX 47935KG and DX 617, access the management settings on the device, navigate to user management, and change the System Manager ID and PIN as needed. Ensure to remember the new PIN for future access.

[Mack023]

It’s definitely frustrating when two 'security' features like Universal Print and PIN-based printing don't play nice together out of the box. Thanks for explaining the compatibility limits - it saves a lot of time troubleshooting a setup that just isn't supported yet.