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Unable to Scan on iMac with MG Series Printer

mrick
Apprentice

I have managed to connect the Printer, as per the Forum's advice, but the Scanner is not showing, and there appears to be no suitable Scanner software / driver to download?

1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, mrick!

So that the Community can help you better, we need to know exactly which model you're using within the PIXMA MG family of printers along with which version of macOS you've got running on your iMac.  It would also help us to know whether your printer communicates with your computer via a USB cable or via Wi-Fi.  That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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