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Trouble resetting wifi on MG6320

ahollis
Apprentice

I have been trying for hours with no luck... I am using the Canon print app on my iphone to try and reset the wifi as I got a new router. I've followed the steps to reset on the printer (hold wifi button til power flashes > hit color > hit wifi again), connect to the canon wifi on my phone then hop in the app to add the printer... ive tried this multiple times and I'm met with one of two outcomes each time: either my wifi network doesn't show up but it will register the printer OR if that is showing, I enter my password and then the printer itself doesn't show

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi ahollis, 

The method that you described is for the PIXMA MG3620.  Is that the model that you own?  Or do you have the PIXMA MG6320?

If you have the PIXMA MG3620, please try to WPS (Push button) method to connect to your Wi-Fi:

PIXMA MG3620 - Connect to Wi-Fi using WPS (Push button) method 

 

 

 

 

 

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