Hope someone can help with this hurdle I'm having. I just bought a Wireless TS3320 and set it up using the online driver setup. I've printed out a alignment page from my computer and it worked. I've scanned documents to my computer and it works. However, when I go to print a document (that's not part of the maintenance functions) I get the box that tells me the "Printer is online" but nothing prints. When I open up the queue it says the document status is printing but nothing prints out. Yes the power is on and yes there is a good signal going from computer to printer.
Not sure what else to try?
Any help would be great.
There are a few things that we would need to narrow down to figure out the cause of this issue. I recommend contacting our chat team.The real time support would be most beneficial in this case.
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We look forward to hearing from you.