TS 3322 scanner IJ Network Scanner Selector EX2 cannot be found

[amyfk]

I get error 208 when I try to scan.  I am running windows 11.  I have reloaded the drivers several times. 

Please help.

[DerrickL]

 

Printer and scanner software located here:

https://www.usa.canon.com/support/p/pixma-ts3322

Troubleshooting IJ Network Scanner Selector EX2

If your S 3322 scanner is not being recognized by the IJ Network Scanner Selector EX2, follow these steps to resolve the issue.

Check Installation

• Ensure that the IJ Network Scanner Selector EX2 is installed on your computer.
• Verify that you have the latest MP Drivers from Canon's website. This is crucial for compatibility and functionality.

Verify Application Status

• Look for the IJ Network Scanner Selector EX2 icon in the notification area on your desktop.
• If the icon is not visible, the application may not be running. You can start it by navigating to:
  • Windows 10/11: Start menu > All apps > Canon Utilities > IJ Network Scanner Selector EX2.

Network Configuration

• Make sure your scanner is properly connected to the same network as your computer.
• If you are using a different network environment than the one used during the initial setup, disable the IJ Network Scanner Selector EX2 to avoid communication issues.

Additional Steps

If the above steps do not resolve the issue, consider the following:

• Uninstall and then reinstall the IJ Network Scanner Selector EX2 to ensure a clean setup.
• Restart your computer after installation to apply changes.

[amyfk]

I reinstalled the drivers  a few times.  Same problem.

[DerrickL · Accepted solution]

I cannot find IJ Network scanner software anywhere for your printer, I only find the printer and scanner combo driver here:

https://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDEwMDAxMDM1NTA2&cmp=ABR&lang=EN

I researched error 208 and this is what i found:

Understanding Error 208 on Canon TS3322

Error 208 on the Canon TS3322 printer usually points to a scanner issue. This can arise from a few common problems, primarily related to paper jams or misalignment.

Common Causes of Error 208

• Paper Jam: Obstructions in the scanner path can trigger this error.
• Misalignment: If the paper is not properly aligned, it may cause the scanner to malfunction.

Troubleshooting Steps

To resolve Error 208, follow these steps:

1. Check for Obstructions:
   • Open the scanner cover and inspect for any paper or debris blocking the scanner path.
   • Remove any visible obstructions carefully.

2. Align the Paper:

   • Ensure that the paper is loaded correctly in the tray.
   • Adjust the paper guides to fit the paper size properly.

3. Restart the Printer:

   • Turn off the printer and unplug it from the power source.
   • Wait for a minute, then plug it back in and turn it on.