TR8620a Will not print from Outlook (wirelessly) Gives 'out of paper' error

[dreemsnake]

I'm sorry if I chose the wrong location for this.

When I try to print from Outlook 365, I get an error that the printer is out of paper.  I can print with a cable, but not wirelessly.  I can print from other applications.  

I ran the troubleshooter and it found nothing.  I removed the printer, then reinstalled.  The problem still exists.

[Danny]

Thanks for joining the conversation, dreemsnake.  Your post is in just the right place!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[dreemsnake]

Oh sorry, thanks.  Windows 11.  

[ArthurJ]

Hi,

Does this only happen when printing from Outlook365? 

We look forward to your reply.