09-27-2023 12:55 PM
Printer had multiple entries and accidentally deleted all of them. Now cannot reinstall because Canon says it doesn't need drivers to work, but IOS cannot find drivers. Printer is connected locally via USB and cannot be connected wirelessly or LAN due to workplace restrictions.
Solved! Go to Solution.
10-04-2023 11:20 AM
The problem has resolved. I removed all instances of the printer & fax, turned off the printer, rebooted, turned the printer on and the Mac finally recognized it. Thank you.
10-03-2023 12:27 PM
Hi,
At this time I recommend you reach out to Canon support. Since you registered your printer, please click HERE to log in and access your support options.
We look forward to hearing from you.
10-04-2023 11:20 AM
The problem has resolved. I removed all instances of the printer & fax, turned off the printer, rebooted, turned the printer on and the Mac finally recognized it. Thank you.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.