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TR 8520 Mac IOS Ventura 13.6 can't reinstall

satxjk
Apprentice

Printer had multiple entries and accidentally deleted all of them.  Now cannot reinstall because Canon says it doesn't need drivers to work, but IOS cannot find drivers.  Printer is connected locally via USB and cannot be connected wirelessly or LAN due to workplace restrictions.

1 ACCEPTED SOLUTION

The problem has resolved.  I removed all instances of the printer & fax, turned off the printer, rebooted, turned the printer on and the Mac finally recognized it.  Thank you.

View solution in original post

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi,

At this time I recommend you reach out to Canon support. Since you registered your printer, please click HERE to log in and access your support options. 

We look forward to hearing from you. 

The problem has resolved.  I removed all instances of the printer & fax, turned off the printer, rebooted, turned the printer on and the Mac finally recognized it.  Thank you.

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