01-02-2023 06:17 PM
What to do? I'm trying to get the download "MP" something, which is supposed to let me scan from the PIXMA TR-4720 to my Windows 11 computer. I've tried everything I can think of. First I had to turn off my virus checker to get it downloaded. Now, it keeps saying it can't run because of "network issue". I'm connected to my network via WiFi 5 802.11ac. Dual band wireless-AC 8265.
What's up? I can't believe how much time I've spent on this, only to have it still not work. Got the printer in April and just now trying to get a little time to set it up properly. I can print fine from the PC.
Yes, I tried the Win 10 downloads (both) as well.
01-02-2023 09:50 PM
I was able to download in about 2 secs. I don't have the TR4720 to test with.
- The installer display failure has been rectified.
- Windows 11 has been added as a supported OS.
- The internal modules have been updated.
Try this download and install for W11. If you have any 3rd party anti-virus software installed, either temporarily disable or remove it. You can enable or reinstall once the printer is installed.
Bay Area - CA
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01-02-2023 10:40 PM
Thanks much for quick reply and link.I will try that.
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