10-30-2024 03:13 PM - last edited on 10-30-2024 06:21 PM by Tiffany
I would love an update from Canon about when they are going to have their Selphy printer issues sorted. My app updated itself and then wouldn't allow me to print any of the pics via my Selphy printer. I then looked through past comments and found other people had have the issue too. The advice from Canon a week ago was to install the Canon print app - which FYI doesn't recognize my Selphy printer, then reinstall the Selphy printer and then it will work. Well, it doesn't. Anyone else still having this issue. This is beyond frustrating. I used to love my Selphy printer and have never had issues with it until now so I would love any advice or help. Thank you so much.
11-13-2024 06:44 PM
I am so, so sorry to hear that! I am having the exact same issue. Hopefully someone from Canon helps us soon.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.