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SELPHY Square QX10: unable to print after app update

MBromley
Apprentice

I would love an update from Canon about when they are going to have their Selphy printer issues sorted. My app updated itself and then wouldn't allow me to print any of the pics via my Selphy printer. I then looked through past comments and found other people had have the issue too. The advice from Canon a week ago was to install the Canon print app - which FYI doesn't recognize my Selphy printer, then reinstall the Selphy printer and then it will work. Well, it doesn't. Anyone else still having this issue. This is beyond frustrating. I used to love my Selphy printer and have never had issues with it until now so I would love any advice or help. Thank you so much. 

10 REPLIES 10

I am so, so sorry to hear that! I am having the exact same issue. Hopefully someone from Canon helps us soon. 

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