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Reinstall and new router problems for MX490

ecshelton
Contributor

We recently got a new router, it does not use the WPS setup. I followed the instructions on "Reconnecting printer to a wireless network." I'm using Windows, so I first removed "Canon series MX490 series MP Drivers" as directed. After downloading MX490 series Full Driver & Software Driver and Software Package", I now receive a "can't create output file" message.

What do I do next?

3 REPLIES 3

shadowsports
Legend
Legend

Greetings,

The driver for your product can be downloaded here: (windows 10/11)

Print Driver and Scan Utility Installer Ver.1.02 (Windows)

Please try this and let me know if it helps.

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

ecshelton
Contributor

Thanks so much Rick. I was able to install the driver.

But The computer can't see my printer on the network. I guess I could finish by using my USB, but I'd rather be wireless.

ecshelton
Contributor

Thank you shadowsports. I was able to bet the driver package reinstalled.

I've figured out my problem. My new router uses WPA2, rather than WPS. Is there anyway to connect my Pixma (MS490) to this router?

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