06-29-2020 09:56 PM
Sorry for posting on here, however I could not find where to post my own topic.
I'm also having issues setting up my Pixma ix6820. It is new and when I turn it on the power button stays blinking, I have not yet connected it to my network or anything. When I go through the setup the wireless button stays on and the power just keeps blinking. My network is not discovering the printer at all.
Could it be defective or maybe I need to reset it somehow?
I tried the cancel button while the power blinks 15 times but nothing.
Any advice would be very much appreciated.
07-08-2020 02:15 PM
Hi abelt73,
It is recommended that you contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
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