03-31-2015 12:58 PM
04-03-2015 02:35 AM
Hi ebenecke,
You will need to have the Canon IJ Network Scanner Selector EX running on your Mac in order to scan wirelessly. To ensure it is running, please go to the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Network Scanner Selector EX folder, then Canon IJ Network Scanner Selector EX icon. More information on scanning wirelessly can be found here.
Should you still experience difficulty scanning wirelessly, please call or email us using one of the methods on the Contact Us page for further assistance.
07-02-2015 09:41 AM
I had to switch my printer over from using the wireless conection to using a USB. I can print but I can't get the program to reconize the USB conection for the scanner.
07-04-2015 10:17 AM
Hi, spangelork.
To ensure the most accurate information is provided, we will need to know the version of Windows or Mac in use.
Thanks and have a great day!
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