Pro-200, Canon professional print & layout error, check printer's operation panel or the Remote UI

[MitchB]

Hello,

Seems since the last mac Sequoi update,  I get an error message when trying to print with PP&L. The dialoge box opens and under status  shows "Error- Please check the printer's operation panel or the Remote UI.   Neither remote UI or printer panel provides any info.

Any help is appreciated.

M

[jrhoffman75]

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@MitchB wrote:

Hello,

Seems since the last mac Sequoi update,  I get an error message when trying to print with PP&L. The dialoge box opens and under status  shows "Error- Please check the printer's operation panel or the Remote UI.   Neither remote UI or printer panel provides any info.

Any help is appreciated.

M

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Are you using the January 2025 download version?

[MitchB]

I did update the drivers and the Jan 2025 version. It's showing version 1.6.

[prymsnap]

I'm having a similar issue with Mac Ventura. Since discovering the problem I've downloaded and installed all the newest Canon software. No help.

[MacMike]

prymsnap - I wonder, have you managed to resolve this?

[MitchB]

I have not.

[prymsnap]

Unfortunately, no.

[Whitfield]

I appreciated finding a solution to this problem on someone's blog so I felt like I should register here in order to pass it along. 🙂 This process worked perfectly for me when I ran into the error you're describing: https://www.freestylephoto.com/blog?p=canon-professional-print-layout-remote-u&srsltid=AfmBOopXZrMCs...

[MitchB]

This worked.  Many thanks