04-13-2023 01:03 PM
I just purchased and installed a Pixma TS6420 printer and most everything is working fine. I use both Windows PC and ios devices phones and iPads. The printer goes "to sleep" when not used for a while and the documentation said to change settings in Printer Assistance Tool to have the printer wake up when assigned a print task. Unable to find the Tool and unable to get support at the time because my printer was not registered, I could go no where. After printer registration I contacted support and they solved my problem y pointing me to the front panel control on the printer whereby I was able to switch Auto On to On rather than Off, with no need for the P.A. Tool software. She told me I would need the P.A. Tool software for my Windows computer however. It will not download so I am asking: Is there anything of value in this tool that would necessitate my continuing to spend time trying for a download? Thank you.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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