09-10-2022 11:31 AM
So I was having difficulty with the CD ROM for the printer drivers (Or so I thought) so I went online and downloaded the driver. The set up wizard will start and almost complete the connection. Then it will just stop and tell me that the printer suddenly is not detected. I have started it again and it will do the same thing. Any help?
09-10-2022 11:40 AM
Hi, pamieq68!
So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
09-10-2022 12:07 PM
Sorry it is a Windows 10
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
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