10-07-2022 10:28 AM
We are having trouble printing a large poster using our Poster Artist Software and our Canon iPF680 poster printer. We have no problem printing posters that are 24" x 36" or smaller. However when we try to print a 24"x72" poster, it just cancels the print job (see attached image). I thought the file might have been corrupted, so I created the poster from scratch again, and it still will not print. In the past I was able to print this file, but now it will not work.
Any suggestions or help would be appreciated. Thank you.
10-27-2022 03:05 PM
Hi jshuler,
It is recommended that you contact technical support via phone for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays. A Technical Support Representative can determine the cause of this error and resolve it for you quickly via phone.
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