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Poster Artist Software- will not print large poster


We are having trouble printing a large poster using our Poster Artist Software and our Canon iPF680 poster printer.  We have no problem printing posters that are 24" x 36" or smaller.  However when we try to print a 24"x72" poster, it just cancels the print job (see attached image).  I thought the file might have been corrupted, so I created the poster from scratch again, and it still will not print.  In the past I was able to print this file, but now it will not work.

Any suggestions or help would be appreciated.  Thank you.





Product Expert
Product Expert

Hi jshuler,

It is recommended that you contact technical support via phone for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays. A Technical Support Representative can determine the cause of this error and resolve it for you quickly via phone.






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