11-04-2015 01:00 PM
So I am unable to connect (whether via WPS or USB) my new MG3550 printer to my network.
The tool comes up with "cannot detect the printer on the network" and the Netwok Info I get is as follows:
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Network Information
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General Info.
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(01)Date. . . . . . . . . . . . . . . . . : 2015/Nov/04 16:28:43
(02)Model . . . . . . . . . . . . . . . . : Canon MG3500 series Printer
(03)Printer . . . . . . . . . . . . . : USB Printer
(05)Scanner . . . . . . . . . . . . . : N/A
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Application Info.
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(11)Port Name . . . . . . . . . . . . . . : USB001
(12)BJNP Port Name. . . . . . . . . . . . :
(14)Application Name. . . . . . . . . . . : Canon IJ Driver Installer; Set Printer IP Address(Wireless)
(15)Application Version . . . . . . . . . : 2.4.0.70
(16)Printer . . . . . . . . . . . . . . . : USB Printer
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NIC Info.
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(21)Printer . . . . . . . . . . . . . . . : Canon MG3500 series Printer
(22)Firmware Version. . . . . . . . . . . : 1.101
Wireless LAN
(23)Wireless LAN Enabled. . . . . : YES
(24)Standard. . . . . . . . . . . : 802.11n
(25)MAC Address . . . . . . . . . : D8-49-2F-BE-06-AD
(26)Network Type. . . . . . . . . : Infrastructure
(27)SSID. . . . . . . . . . . . . : LOLZER
(29)Encryption ON . . . . . . . . : YES
(30)Encryption Type . . . . . . . : AES
(31)Authentication. . . . . . . . : WPA2-PSK
(32)Attached Information. . . . . : 13 character Passphrase
(33)Link Status . . . . . . . . . : Active
(34)Signal Strength . . . . . . . : 97%
(35)Link Quality. . . . . . . . . : 100%
TCP/IP
(36)Mode. . . . . . . . . . . . . : Auto
(37)IP Address. . . . . . . . . . : 0.0.0.0
(38)Subnet Mask . . . . . . . . . : 0.0.0.0
(39)Default Gateway . . . . . . . : 0.0.0.0
(47)Admin Password ON . . . . . . . . . . : NO
Printer Access Control
(48)MAC Address Enable. . . . . . : NO
(49)IP Address Enable . . . . . . : NO
(50)Device Status . . . . . . . . . . . . : Available
Printer User Name
(51)Wireless Name . . . . . . . . :
So apparently the printer IS connected to my Wifi (LOLZER), but is not getting an IP? Has anyone encountered this issue? The WiFi is an Edimax BR-6475ND. Many thanks!
11-05-2015 06:41 AM
12-25-2015 05:06 PM
I have the same exact problem! I can´t solve it, idk if is the firmware of my hawuei hg532e or is something with the printer... I am afraid of upgrade the firmware of the modem cuz some people on blogs say tht the upgrade went wrong with their modem 😕
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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