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Pixma 4200 not connecting


I had to turn off my printer to extract a sheet of paper which I did no problem. When I switched back on again nothing on my network would connect. I have turned the network off and on turned computers off and on, gone through all the setting which seem ok. I have selected printer sharing. What else can I do?




Hi, David4!

So that the Community can help you better, we need to know exactly which Canon printer model you're using.  We have multiple printers with numbers in the 4200 range.  Is it the PIXMA iP4200, the PIXMA G4200, or another model? That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at

Thanks and have a great day!

The printer model is MG4200

Is the MG series wired or wireless capable?  If so...


After connecting to your network, can you ping it??  My printer's IP is



Pinging with 32 bytes of data:
Reply from bytes=32 time=8ms TTL=255
Reply from bytes=32 time=1ms TTL=255
Reply from bytes=32 time=1ms TTL=255
Reply from bytes=32 time=2ms TTL=255

Ping statistics for
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 8ms, Average = 3ms


If you can't ping it, then it is not connected or correctly configured.  You won't be able to print.

Bay Area - CA

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Thanks for your help...sorted!