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PIXMA TS6420a Unable to add via AirPrint

kaitlynwatkins
Apprentice

I have a Canon TS6420a series printer that I use at work with a Macbook. I recently have been struggling with getting it to print. I have tried turning off everything, restarting, downloading the software - all the suggestions. I have no option to add as an AirPrint. It will say on the printer's end that it is connected to the same Wifi and that I can wirelessly print yet it will not and I'm just getting more and more frustrated. 

Canon TS6400 series._ipps._tcp.local. This is the message that shows when I try to add the printer. PLEASE help me.

1 REPLY 1

wcareyphoto
Apprentice

I've got a similar issue but mine seems to fall asleep and won't wake up.  I have to manually wake it up before using AirPrint and I've got the power saving feature turned off.

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