PIXMA TS5151 Scangear scans only one page

[BobLud]

My ts5151 scans one page, then puts up a screening all about possible causes why it won't work. Then I have to turn the computers off and only again....and repeat forever each page. It seems that having scanned a page and sent it via wifi quite successfully, Scangear prevents anything more happening! Even when I try to close down the computer it's says that Scangear isn't preventing it.

How can't I stop scangear doing this?

[Arthur]

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

[shadowsports]

Greetings,

Your issue appears to be software related.  Does the issue only occur with scanning and the ScanGear Application?

Are you able to successfully print consistently?

What OS (version and build) are you using the printer with?