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PIXMA TS3522 Wi-Fi and Printer Connection

Mirandastn
Apprentice

I just got a Pixma TS3522 and I moved, now I can't print wireless, it says looking for a printer. I also tried hooking up a cord that I have had for a printer and that doesn't work either. It says looking for printer. 

 

 

 

3 REPLIES 3

Mirandastn
Apprentice

I have never experienced such a frustrating way of contacting customer service. Both times I have called, I got stuck in a frustrating loop of the automated system not recognizing my product. I am not sure how I eventually got to customer service...but they said I had the problem because the product wasn't registered. Now it is, and I had the same problem today. It's closed and it should say it's closed. I voiced these problems before and now that I need help because I moved into a new apartment, the printer won't connect...I have learned my lesson and after so many years of loving Canon, I will always do my research to find out if the business provides what I need and never buy from Canon again. Not everyone wants to spend hours to just get something printed. 

jrhoffman75
Legend
Legend

Uninstall the printer from your computer and repeat the original installation process. That should work.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Thanks

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